Storeily Returns, Exchange & Refund Policy

Introduction

At Storeily, we are committed to delivering high-quality products crafted with care. Every item goes through a strict quality check before dispatch.

Please note: We do not accept returns or exchanges on any products.

No Returns & No Exchanges

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  All purchases made on Storeily are final.
  
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  We do not accept returns or exchanges for:
  
  
  Size or fit issues
  
  
  Change of mind
  
  
  Preference-related concerns
  
  
  

We strongly recommend reviewing the size chart and product details carefully before placing your order.

Exception: Defective or Damaged Products

We only assist in cases where the product received is defective or damaged.

Eligibility

A product will be considered defective if:

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  It is damaged during shipping
  
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  There is a clear printing defect
  
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  There is visible ink smudging, spillage, or manufacturing defect
  

Reporting Window

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  You must report the issue within 48 hours of delivery
  

Process

To report a defective item:

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  Contact us at +91 7970357494
  
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  Share clear photo/video evidence of the issue
  
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  Provide your order details or proof of purchase
  

Resolution

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  After verification, we will offer a replacement of the same product
  
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  No refunds or exchanges will be provided beyond replacement for defective items
  

Non-Returnable Conditions

Even in defect cases, the following conditions must be met:

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  Item must be unused and unwashed
  
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  Original packaging must be intact
  
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  Request must be raised within the defined timeline
  

Refund Policy

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  No refunds are provided for delivered orders
  
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  Refunds are only applicable in order cancellation cases (see below)
  

Order Cancellation & Refund

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  Orders can only be cancelled before they are sent for printing
  
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  Once printing or shipping is initiated, cancellation is not allowed
  
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  Approved cancellations will be refunded to the original payment method within 7 working days
  

Cash on Delivery (COD) Policy

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  COD is available on selected orders
  
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  No additional COD charges currently (subject to change)
  

Important conditions:

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  If a COD order is refused, future orders may require mandatory prepaid payment
  
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  Orders without a complete and valid address may be cancelled
  
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  No returns, refunds, or exchanges are applicable for COD orders, except in case of verified defective products (replacement only)
  

Shipping Policy (India)

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  Orders are processed within 3–5 working days
  
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  Delivery timeline: 2–10 working days after dispatch
  
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  Total delivery time: 5–15 working days from order confirmation
  
• 
  Shipping is currently available only within India
  

International Shipping (Coming Soon)

We will soon enable international shipping (US & EU). Details will be updated on the website once live.

Contact Us

For any queries or defect reporting:

Worxstax Solutions Private Limited

G14, Bharat Golfview Apartment

Rustam Bagh Main Road, Old Airport Road

Bangalore, Karnataka 560017, India

Phone: +91 7970357494

Email: support@worxstax.com

Escalation: +91 6361375660